Famous visitors to the town, such as American Samuel Hazard, who came to Old Havana in the 60s of the 19th century, gave an account of the qualities of the Hotel Santa Isabel. In his work Cuba a Pen And Pencil, he said that this was a true first class American hotel, with large and airy rooms, good food, and service of bilingual waitresses to serve the ladies, something also novel at the time on the Island of Cuba.
With the distinction and comfort of days past, the Santa Isabel reopened its doors in March 1997 as a luxury hotel. It exhibits a large part of the original architectural elements, in the atmosphere of a typical colonial mansion. Rooms decorated in the nineteenth-century style, an elegant restaurant, and a cozy central courtyard, are revealed as attractions of the Santa Isabel. Last but not least, the Hotel has a majestic terrace in Old Havana, graced by the breeze from the bay.