Guests can enjoy a selection of dishes at the restaurant located in the lobby of the property. Several private restaurants known as paladares are also close to the property. Some that stand out are Las Delicias del Consulado Paladar and Paladar Doña Blanquita, which serve a wide selection of dishes. The hotel also offers a bar with refreshments and snacks for purchase.
Each room at the hotel features a balcony and a telephone. The rooms also have a private bathroom. Guests will benefit from access to the 24-hour reception area, medical services onsite, and room service. The Caribbean Hotel is located 20km from the José Martí International Airport.