Some of the services included are the restaurants on the property. These include the Masai – a buffet restaurant specializing in Creole and international food, The Guajira Grill, the Porto Fino Restaurant specializing in Italian and international cuisine, the Lobby Bar Debba, the Kilimanjaro Olympic Piano Bar, and the Snack Bar Wild Ernie by the pool. Non-motorized water sports such as bicycle and kayak, game room, swimming pool, and daylong activities programming are also included.
Among its services, the hotel also offers a tourist bus with three daily departures to the Historic Center of the city. Its facilities also include a sales bureau for excursions and other activities, currency exchange, and a car rental station. The hotel can also arrange outside activities such as yacht trips and tours, deep-sea fishing, and boat rentals. The hotel also has a lounge for events and meetings for up to 70 people.