Last November 2017, I went to Cuba with my parents which isn’t easy being that my mother is Cuban born. Just getting her on the plane required
a H11 visa, a tiny piece of paper that requires a Cuban background check to allow Cuban born people to enter the country. Yaima Paez held my hand through the entire process of gathering paperwork, assembling and doing her part on her end to make sure it was received and my mother was able to visit the country of her birth. Thanks to Yaima everything went smoothly at the airport. We arrived and were met by our OnCuba chofer , an incredibly charming man named Santiago who worked with us for the duration of our stay making us feel comfortable and safe. Yaima arranged for us to see Vinales, las Terrazas, Varadero as well as getting us great seats at Tropicana. Oncuba not only made our trip possible but also unforgettable.
This time around we are going all in and Yaima had the patience of a saint dealing with my OCD while I applied for my mother’s Cuban passport. This process took some time and back and forth between havana , miami , and New York but Yaima got me my mothers passport in time and on my mothers birthday! I am so happy with the service I received.