Customer Testimonials
What our travelers are saying
The team at OnCuba Travel planned the perfect custom program for us! Carlos and Yaima at the Miami office were sweethearts and super easy to work with. They helped me get my visa, flights to/from Miami, and all transfers organized. They also helped us prepare a packed itinerary with excursions, shows, and the best restaurants to maximize our time and budget. The agency went… Read more “Sarah Cherres”
OMG - On-Cuba should also be labeled as the Match-Maker Travel Company on one of those dating sites because they made me fall in love with Cuba. My plan was to visit Cuba as a tourist and I came away as wanting to be a Travel Partner with On-Cuba. From soup to nuts they were professional the whole way. It began with working with… Read more “Kevin Cottrell”
We had a great time on our tour in two vintage convertibles. Our guides, Nelson and Sia were great.
Thank you Yaima! We booked a very expensive cruise to Cuba. The tourist visa was supposed to be done by the cruise line. At the last minute, they advised me I needed a special visa because I was born in Cuba. For some info; I am not Cuban. I was born on the U.S. Base there to two American Citizens and I too, am… Read more “Thank you Yaima!We booked a”
Great travel agency! Quick and easy VISA processing. Agents are very accommodating. It was my first time traveling to Cuba and the Agents tailored a perfect guided tour for my family and I to get the authentic Cuban Experience!
My favorite aspect of OnCuba Travel is the authenticity of their employees. Everyone there is warm, friendly and helpful, giving tips to make your trip really special. They explained and prepared me for the visa application process, making it very easy and fast. While there, I was presented with the best prices for my Cuba excursion.
Excellent tours for cigar aficionados! I like this office for its excellent customer service and great atmosphere. Here you can buy your visa to visit Cuba, but also book hotels or private houses, flights and guided tours. I recommend the Cigar Tour 100%
Great customer service! This is a great company with excellent customer service, very helpful, professional, efficient, and personalized. I will definitely work with them again! They support you throughout every step.
Great service, I got my Visa to Cuba the same day. Also bought a package that included some guided tours to museums and events.
Great travel company!
Last November 2017, I went to Cuba with my parents which isn’t easy being that my mother is Cuban born. Just getting her on the plane required a H11 visa, a tiny piece of paper that requires a Cuban background check to allow Cuban born people to enter the country. Yaima Paez held my hand through the entire process of gathering paperwork, assembling and… Read more “Last November 2017, I went”
Very good traveling options. Well oriented to the audience. I recommend it.
Our guide was Kadel and he was awesome! He was genuine, helpful, friendly, and SO knowledgeable. We spent 7 and half hours with him and it just flew by. We did a cruise to Havana but none of the excursions had what we wanted exactly and several breaks for lunch, a mojito, etc which seemed like a waste. So we booked a private tour… Read more “Our guide was Kadel and he was awesome!”
Our trip to Cuba was a life-changing experience. The days were packed with exactly what the Supporting the Cuban People program promised. Yaima was very helpful and wonderful in organizing our excursions. She was diligent and made sure all our concerns were addressed and that our trip was in line with our visa requirements. The excursions were very well planned and a great way… Read more “Our trip to Cuba was”
